Intel’s CPU Instability Issues Impact Mainstream 65W and Higher ‘Non-K’ Models

Intel’s CPU instability and crashing issues have now been confirmed to affect all 65W and higher CPUs, including mainstream non-overclockable models. This revelation means that a broader range of 13th and 14th-gen processors are impacted, beyond the initially suspected high-end models.

Key Points:

Scope of Impact: The issue affects all 65W and higher CPUs, including non-K models.
Irreversible Damage: If your CPU has already been damaged by this bug, the damage is irreversible, and the chip will need to be replaced.
No Recall Planned: Intel has no plans to recall the affected processors but is replacing impacted units.

Timeline and Cause:

The problem began in December 2022, with users experiencing crashes and BSODs during gaming and other workloads. Intel identified the root cause as erroneous microcode that instructed the CPU to request unsafe voltage levels.

Mitigation Steps:

While waiting for the microcode update expected in mid-August, users can reduce the risk by using Intel Default Settings in their motherboard BIOS. However, this is not a guaranteed fix.

Customer Support:

Intel advises any customer experiencing instability issues to contact Intel Customer Support for assistance. This includes those who have had RMA requests rejected.

Conclusion:

Intel’s acknowledgment of the widespread impact of this bug is crucial for users experiencing instability issues. While the company is not issuing a recall, it is committed to replacing affected processors and providing support to impacted customers.

For more detailed information and updates, visit Intel’s official support page.